One Solution LLC (“we,” “us,” “our”) respects the privacy of its users (“you,” “your”) and is committed to protecting the personal information you share with us in connection with the use of our systems and software. This Privacy Policy explains how we collect, use, protect, and handle your information when you use our products and services.

 

1. Information We Collect:

We collect information that you provide directly to us when you use our systems, software, or services. This includes, but is not limited to:

– Contact information such as your name, email address, telephone number, and mailing address.- Account credentials like your username and password.- Customer proprietary network information (CPNI) such as service plans, usage data, and billing information related to the telecommunications services you purchase.

 

2. Use of Information:

We use the information we collect for the following purposes:

– To provide, maintain, and improve our services.- To communicate with you about your account or services, including sending service updates or information about new features.- To provide customer support and respond to your requests, comments, and inquiries.- To enhance the security of our services and prevent fraud or illegal activities.

 

3. Sharing of Information:

We are committed to not reselling any contacts stored or used in our systems or software. We respect the confidentiality of your information and the trust you place in us.

Furthermore, we do not share your customer proprietary network information (CPNI) with third parties unless explicitly required by law. Any sharing of CPNI is done in strict compliance with applicable laws and regulations, and only to fulfill legal requirements or court orders.

 

4. Communication Preferences & Opt-Out Rights

SMS Text Messages
If you have opted in to receive SMS notifications or alerts from One Solution LLC, you may opt out at any time by replying STOP to any message you receive. This will immediately unsubscribe you from further text communications from that specific number. If you need assistance, you can reply HELP at any time to receive customer support contact information.
Message frequency may vary depending on your interaction with our services, and message/data rates may apply as determined by your mobile carrier.

Email Communications
Our marketing and transactional emails include two options at the bottom of each message:

• “Unsubscribe” — clicking this link will remove you from all future email communications from One Solution LLC.
• “Manage Preferences” — clicking this link allows you to selectively opt out of specific campaigns or update your email preferences.

These options are provided to ensure full transparency and user control over communication preferences.

 

5. Security:

We implement a variety of security measures designed to maintain the safety of your personal information when you enter, submit, or access your personal information. These measures include data encryption, secure servers, and limited access protocols.

 

6. Changes to This Privacy Policy:

We reserve the right to update this Privacy Policy at any time. When we do, we will revise the effective date at the top of this policy. We encourage you to periodically review this page for the latest information on our privacy practices.

 

7. Contact Us:

If you have any questions about this Privacy Policy, our practices, or your dealings with us, please contact us at:

 

One Solution LLC

Email: help@onesolutionappteam.com

Address: 3550 N Central Ave Suite 1060 Phoenix, AZ 85012

 

End of Privacy Policy